We take pride in the quality of the products we sell and if you are not completely satisfied with your purchase, we will gladly accept notified exchanges or a credit note request for goods in original condition within 365 days of purchase. Please be advised that we will exchange it, issue a credit note or a gift certificate but no refunds.
Customers from Canada or U.S.A. are only responsible for one-way return shipping.
If the new espadrilles are more expensive than the originally purchased model, the difference will be charged to your credit card after notification.
|Step 1:||At the back of the packing slip you will find an exchange form. Please indicate the details of the exchange (example: exchange these navy blue espadrilles size 9 to red espadrilles size 10).|
Ship the return package to the address below:
DIEGOS5333 av Casgrain (suite 611)Montreal, Qc, H2T 1X3Canada
|Step 3:||If you are shipping from the United States do not use UPS or FEDEX since they charge heavy custom fees, we suggest to use USPS (United States Postal service).|